For client support

We're here to support your clients too

To save you and your practice team time, we have a team of experienced Customer Advisors who will register new clients and their pets over the phone quickly. We will also take care of all sorts of queries that your clients may have about their animal health plan as well as update their personal details when needed.

We will do our best to retain clients who call us and are thinking of cancelling. We will remind them of the value of the plan and the importance of maintaining a preventive approach to their pet’s healthcare.

"My investigations have shown that Pet Health Plans have a positive impact on client behaviour by increasing their compliance to our healthcare recommendations, which brings benefits to both their pet and the practice."  Mark Moran - Vets In Business

What vets say:

"We decided to offer pet health plans in the current economic climate to help the clients spread the costs of general health care and that will tie them to the practice. Keeping the clients coming back in is a good way of looking after your clients." Practice Manager - Wiltshire

"Clients want to do the best for their pet and pet health plans allows them to do this and builds loyalty with the practice." Gudrun Ravetz - MRCVS, BVSc, CertMgmt, GDL. Veterinary Advisor to Denplan pet health plans