For client support

A focus on preventive health care is a fantastic way to bond clients with your practice

A Denplan pet health plan gives pet owners the peace of mind that they are doing the best for their pets’ health. Puppies and kittens are an obvious starting point to build a long term relationship with a new client. Help new puppy and kitten clients through their first year and encourage responsible pet ownership by offering the opportunity to spread payments and you’ll have a loyal pet owner for life.

And we’re here to help support your clients too. To save you and your practice team time, we have a team of experienced Customer Advisors who will register new clients and their pets over the phone quickly. We will also take care of all sorts of queries that your clients may have about their Denplan pet health plan as well as update their personal details when needed.

We will do our best to retain clients who call us and are thinking of cancelling. We will remind them of the value of the plan and the importance of maintaining a preventive approach to their pet’s healthcare.

"My investigations have shown that Pet Health Plans have a positive impact on client behaviour by increasing their compliance to our healthcare recommendations, which brings benefits to both their pet and the practice."  Mark Moran - Vets In Business

What vets say:

"We decided to offer pet health plans in the current economic climate to help the clients spread the costs of general health care and that will tie them to the practice. Keeping the clients coming back in is a good way of looking after your clients." Practice Manager - Wiltshire

"Clients want to do the best for their pet and pet health plans allows them to do this and builds loyalty with the practice." Gudrun Ravetz - MRCVS, BVSc, CertMgmt, GDL. Veterinary Advisor to Denplan pet health plans