The first step to making sure your team is right behind your Pet Health Plans is to involve them from the start, when we work with you to design and price your plans. After all, what is good for pets and good for clients is going to be a winner with the team. Plus, once the team understands it will cut down on selling products, chasing money or administering schemes, they’ll be even keener to sign clients up.
A key factor to the level of success of the plans that I have studied has been the effectiveness of their implementation. All of the practices with successful schemes recognised that the support and guidance they received from The Practice Business was a major contributor to the effective implementation of their schemes.
Mark Moran
Vets In Business
On top of that, we know how to help make your plans work, from experience. That’s why we encourage team involvement from the start and spend time with you regularly to make sure the whole team is happy, motivated, trained and comfortable talking about the plans.
Then there’s our office-based Client Support Team ready to sign up your clients over the phone, answer any queries and keep you up to date – they’re a great bunch of people and you’ll get to know them well.
Your team will be proud to show off the quality bespoke literature we’ll produce for you and we’ll keep your plans fresh with seasonal campaigns and promotional ideas.
We’ve even got some nifty, unique tools, like our ‘Implementation Effectiveness Indicator’ and ‘Team Feedback Surveys’ if you want some extra help to keep on track. We want your team to be as proud and motivated about the plans as ours. Pet Health Plans can become a focus for the practice and differentiate your practice from the others. Your team and Pet Health Plans – to infinity and beyond...
What vets say:
Our clients have easily bought into the benefits of preventive healthcare and our staff enjoy the fact that once clients are on a Pet Health Plan, they no longer need to 'push' preventive healthcare products.
Partner
London
The Practice Business training, support and experience has proved vital in developing the team approach we need. Our consultant is very good at her job and helps keep motivation levels high.
Partner
Penrith