Regular and returning loyal clients - and the income they bring - are what your practice need for a sustainable future. That’s what Pet Health Plans give you: monthly income from locked in, caring pet owners that come to you with their pets’ health.
A Pet Health Plan is both a reward for their loyalty and an opportunity to care even more for their pets.
It won’t just appeal to your ‘top 10%’ of loyal clients either, which is a concern we often hear initially. Our plans are the perfect opportunity to change the behaviours and attitudes of your ‘sometimes’ clients: the growing number of owners who may be coming to you for some things and going to another source for other parts of their pets’ healthcare.
My investigations have shown that Pet Health Plans have a positive impact on client behaviour by increasing their compliance to our healthcare recommendations, which brings benefits to both their pet and the practice.
Mark Moran
Vets In Business
Puppies and kittens are the obvious opportunity to build a long term relationship with a new client. Help new puppy and kitten clients through their first year and encourage responsible pet ownership by offering spread payments and a comprehensive programme and you’re laying a great foundation for the future. So talk to enquirers about the plans as soon as they contact you – they’re a great selling point.
If you were to join every puppy and kitten onto a plan and keep them on plans in the future, in six or seven years’ time secure Pet Health Plan clients would represent a significant part of your income and client base.
Pet Health Plans really can give your practice a secure, loyal client base for the future.
What vets say:
We decided to offer Pet Health Plans in the current economic climate to help the clients spread the costs of general health care and that will tie them to the practice. Keeping the clients coming back in is a good way of looking after your clients.
Practice Manager
Wiltshire
Clients want to do the best for their pet and Pet Health Plans allows them to do this and builds loyalty with the practice.
Gudrun Ravetz
MRCVS, BVSc, CertMgmt, GDL. Veterinary Advisor to Pet Health Plans