Data Protection Statement

Please take a moment to read out data protection statement

Denplan Pet Health Plans does not capture or store any personal information about individuals who access this website, except where you choose to give us your personal details via email or by enquiring about any of our products. In these latter cases, the personal information you give us may be used by Denplan Pet Health Plans in providing you current and future information about products and services described in this website unless you request us not to.

Denplan Pet Health Plans is a member of the Simplyhealth Group and we may share address information with other Group members for marketing purposes unless you request us not to.

You have the right to know about the personal information Denplan Pet Health Plans holds about you. You also have a right to have your data corrected. Please address your requests and/or queries about your data to PetHealthPlansComms@denplan.co.uk.

Denplan Pet Health Plans sends cookies from this website to monitor the IP (Internet Protocol) addresses of visitors to work out which pages are the most popular and to know how often visitors return. The cookies are also used to help Denplan Pet Health Plans recognise if we have asked you to participate in online market research, which then prevent you from having to enter duplicate information. However, Denplan Pet Health Plans never uses cookies to store any information about you such as your name, membership number or other personal data.

For more detailed information on the cookies we store and what they're used for, please read our Cookie Policy.



What will the information be used for?

Our uses include marketing and we may share information for this purpose with other Simplyhealth Group companies. Very occasionally we may also do this with companies outside the Simplyhealth Group with whom we have a business relationship – see 'Your rights' below.

We will use the information we collect for analytical purposes, and to assist us in improving our website, processes, products and services.

We will use information to safe-guard against fraud and money laundering. We are required to report details of some suspicious activities to the Serious Organised Crime Agency (SOCA).

We may also use other companies to help us provide services to you and to store your information. Many of these are Simplyhealth Group companies and some of these companies are based outside the UK, most notably in India for adding Application Form details to our systems.


Your rights

Denplan Pet Health Plans is committed to delivering the rights that the Data Protection Act 1998 and Privacy and Electronic Communications Regulations provides to individuals.
Amongst these are:

•    the right to object to your personal information being used for direct marketing. Where possible we will ensure we obtain your consent before undertaking marketing.

•    the right to request a copy of the personal information Denplan Pet Health Plans holds about you. To do this, please write to us with full details of what you require enclosing a cheque or postal order for £10 payable to Denplan Pet Health Plans Ltd, at the following address: Data Protection Officer, Denplan, Denplan Court, Victoria Road, Winchester, Hampshire, SO23 7RG.


Errors and omissions

If you believe that there may be an error in any of the information that you have submitted via this website, please email: PetHealthPlansComms@denplan.co.uk. We will review our records as soon as possible.


Consent

We do not intentionally collect any information via this website from children under 16 years of age, and unless the information was collected in connection with a policy claim, shall delete the details when a parent or guardian notifies us that details have been obtained from their child.


Additional information

We will amend this privacy statement from time to time and for this reason, it is valid until the end of the day that you viewed it. We recommend that you read this statement regularly.